Terms & Conditions

EMPS Electrical Power Solutions (Pty) Ltd
Last updated: 2026/04/11 at 11:55

1. Company Details

EMPS Electrical Power Solutions (Pty) Ltd
Registration Number: 2025/921856/07
Service Area: Gauteng and surrounding areas

Administrative Address: Sandton, Gauteng
Email: Sales@empselectricalsa.com
Phone: 0662575339

2. Acceptance of Quotation

• Any quotation issued by EMPS is valid for 7 (seven) days, unless otherwise stated.

• Acceptance of a quotation constitutes acceptance of these Terms & Conditions.

• No work will commence until the required deposit has been received.

3. Payment Terms

• A non-refundable deposit of 80% is required upon acceptance of the quotation.

• The remaining balance is due immediately upon presentation of the final invoice.

• EMPS reserves the right to:

  • Suspend or withhold services for non-payment

  • Charge interest on overdue amounts at the maximum rate permitted by law

4. Scope of Work

• Work will be carried out strictly in accordance with the accepted quotation.

• Any additional work requested will:

  • Be quoted separately, and

  • Only proceed upon written approval

5. Ownership & Risk

• All goods remain the property of EMPS until paid in full.

• Risk in goods passes to the client upon:

  • Delivery, or

  • Installation on site

6. Installation & Site Conditions

The client agrees to:

• Provide safe, unobstructed access to the site

• Ensure the site is ready for installation

• Comply with all safety requirements

EMPS reserves the right to:

• Charge additional fees for delays caused by site conditions

• Postpone work if conditions are unsafe

7. Product Availability & Changes

• All products are subject to availability.

• EMPS reserves the right to substitute products with similar or equivalent specifications without prior notice.

8. Warranty

• EMPS provides a workmanship warranty limited to defects arising directly from installation.

• Manufacturer warranties apply to products where applicable.

• Warranty excludes:

  • Labour and travel costs

  • Damage caused by misuse, negligence, power surges, or external factors

• Any work carried out by third parties without EMPS written consent will void all warranties.

9. Limitation of Liability

To the fullest extent permitted by law, EMPS shall not be liable for:

• Indirect or consequential damages

• Loss of income or business interruption

• Damage caused by:

  • Power surges

  • Municipal supply issues

  • Third-party interference

10. Cancellation Policy

In accordance with the Consumer Protection Act:

• Cancellations must be made in writing

• EMPS reserves the right to charge a reasonable cancellation fee based on:

  • Work completed

  • Materials ordered

  • Administrative costs

Deposits may be retained to cover these costs.

11. Delays & Force Majeure

EMPS shall not be liable for delays caused by events beyond its control, including but not limited to:

• Load shedding

• Supplier shortages

• Weather conditions

• Strikes or civil unrest

12. Compliance with Laws

• All work will be carried out in accordance with applicable South African regulations and standards.

• Clients are responsible for obtaining any required approvals unless otherwise agreed.

13. Personal Information

• EMPS processes personal information in accordance with the Protection of Personal Information Act (POPIA).

• By engaging EMPS, you consent to the processing of your personal information for service delivery purposes.

14. Dispute Resolution & Jurisdiction

• These Terms & Conditions are governed by the laws of South Africa.

• Any disputes shall be subject to the jurisdiction of the courts of Gauteng.

15. Errors & Omissions

• All quotations and documentation are subject to E&OE (Errors and Omissions Excepted).

16. General

• These Terms & Conditions constitute the entire agreement between the parties.

• No amendment shall be valid unless in writing and signed by both parties.